Procurement Summary
Country: USA
Summary: National Defense University Salesforce Production Support, Admin and Support Services
Deadline: 16 May 2026
Posting Date: 16 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141398468
Document Ref. No.: N0018926RD014
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The purpose of the contract is to establish production support and sustainment services of its existing Student Information System (SIS); referred to as NDU Connect, that built in Salesforce using the Educational Data Architecture (EDA) framework residing within an AWS GovCloud Plus IL4 environment. NDU aims to deploy additional SIS capabilities and business support features within the next 2 years. The contractor shall provide services and expertise to support, enhance, fix, and sustain existing deployed NDU Connect capabilities. The Contractor shall be able to provide the full scope of Salesforce and DocuSign support activities to include system/Salesforce/DocuSign administration, release and deployment management support using Azure DevOps, problem and incident management, Tiers 2 and 3 support for end user issues and troubleshooting and security management.
Notice ID: n0018926rd014
Department/Ind. Agency: dept of defense
Sub-tier: dept of the navy
Office: navsup flt log ctr norfolk
Product Service Code: df01 - it and telecom - it management support services (labor)
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: may 23, 2026
Inactive Policy: manual
Documents
Tender Notice