Museum Ticketing Platform Tender in United Kingdom - 141936917

Procurement Summary

Country: United Kingdom

Summary: Museum Ticketing Platform

Deadline: 05 Jun 2026

Posting Date: 24 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 141936917

Document Ref. No.: NCCT43448

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

22459000 - Tickets
48000000 - Software package and information systems
92521000 - Museum services

Purchaser's Detail

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Tender Details

Norfolk Museum Service (NMS), part of Norfolk County Council (NCC), is seeking to procure a modern, cloud-based software solution to replace its existing ticketing and membership system. NMS seeks to provide a seamless customer journey for ticket sales and memberships, while supporting increased overall footfall. The solution must support the full range of museum functions, including: • Front of house operations • Back-office administration • Online sales • Stock management • Bookings and events • Memberships The solution must also support financial integration and meet public sector accessibility, security, and data protection requirements. The solution must operate reliably across 10 museum sites, support approximately 400, 000 annual visitors, and enable both on-site and remote service delivery. The specifications provided are intended to give a clear indication of NMS-s requirements. NMS intends to complete the procurement process by the end of Q3 2026, with implementation and go-live to follow in line with the agreed project timetable. NMS reserves the right to amend the specifications. NMS may consider reasonable customisation of a proposed solution.
Notice identifier : 2026/S 000-047882
CPV classifications: 22459000 - Tickets48000000 - Software package and information systems92521000 - Museum services

Documents

 Tender Notice