Ms Dynamics 365 Crm Maintenance, Adjustments and Realization of Future Projects Tender

NORTH SEA PORT FLANDERS NV OF PUBLIC LAW has floated a tender for Ms Dynamics 365 Crm Maintenance, Adjustments and Realization of Future Projects. The project location is Belgium and the tender is closing on 02 Jun 2025. The tender notice number is 282009-2025, while the TOT Ref Number is 118527641. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Belgium

Summary : Ms Dynamics 365 Crm Maintenance, Adjustments and Realization of Future Projects

Deadline : 02 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 118527641

Document Ref. No. : 282009-2025

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : EUR 1280000.00

Purchaser's Detail

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Tender Details

The contracting author wants to excel in customer intimacy and further develop the role of connector. A good CRM system provides benefits for employees, customers and stakeholders of the contracting authority. The CRM system is the software tool for all relationships and interactions with (potential) customers, StakehOlders and suppliers to actively manage and obtain a 360 degree view. CRM phase 1 was delivered at the end of 2021. A Microsoft Dynamics 365 CRM system was implemented, with access for the commercial and corporate departments. CRM phase 2 was started in 2024 and the Security SET-up adapted and the access to all other departments. New needs were mapped during this expansion to a company-wide and future-oriented CRM system. We put this assignment in the market for the maintenance and adjustment of the existing Microsoft Dynamics 365 CRM-System and the realization of future CRM projects (delivery and implementation expansion with new modules, new couplings, design of new processes, etc.).

North Sea Port is looking for a partner who thinks along and has the knowledge and know how to find the best solution, to be more implementedand the maintenance of the entire Microsoft Dynamics 365 environment including the couplings between the different systems.

MS Dynamics 365 CRM maintenance, adjustments and realization of future projects

wants to excel the contracting authority in customer intimacy and the role of connector further...
Document Type: Contract Notice
Reference Number: ppp0l6-374/5068/2025-003
Contract Type: Services
Estimated Value: 1280000.00-EUR DOC Title: MS Dynamics 365 CRM Maintenance, Adjustments and Realization of Future Projects
DISPATCH 2025-05-02
Submission Date: 2025-06-02

Documents

 Tender Notice


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