Procurement Summary
Country : Belgium
Summary : Ms Dynamics 365 Crm Maintenance, Adjustments and Realization of Future Projects
Deadline : 02 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 118527641
Document Ref. No. : 282009-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : EUR 1280000.00
Purchaser's Detail
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Login to see detailsTender Details
The contracting author wants to excel in customer intimacy and further develop the role of connector. A good CRM system provides benefits for employees, customers and stakeholders of the contracting authority. The CRM system is the software tool for all relationships and interactions with (potential) customers, StakehOlders and suppliers to actively manage and obtain a 360 degree view. CRM phase 1 was delivered at the end of 2021. A Microsoft Dynamics 365 CRM system was implemented, with access for the commercial and corporate departments. CRM phase 2 was started in 2024 and the Security SET-up adapted and the access to all other departments. New needs were mapped during this expansion to a company-wide and future-oriented CRM system. We put this assignment in the market for the maintenance and adjustment of the existing Microsoft Dynamics 365 CRM-System and the realization of future CRM projects (delivery and implementation expansion with new modules, new couplings, design of new processes, etc.).
North Sea Port is looking for a partner who thinks along and has the knowledge and know how to find the best solution, to be more implementedand the maintenance of the entire Microsoft Dynamics 365 environment including the couplings between the different systems.
MS Dynamics 365 CRM maintenance, adjustments and realization of future projects
wants to excel the contracting authority in customer intimacy and the role of connector further...
Document Type: Contract Notice
Reference Number: ppp0l6-374/5068/2025-003
Contract Type: Services
Estimated Value: 1280000.00-EUR DOC Title: MS Dynamics 365 CRM Maintenance, Adjustments and Realization of Future Projects
DISPATCH 2025-05-02
Submission Date: 2025-06-02
Documents
Tender Notice