Procurement Summary
Country: Switzerland
Summary: Mp 2025.05.780 - Investigations: Surveys and Analyzes
Deadline: 28 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 121972214
Document Ref. No.: 431448-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
In a context of continuous development of the offer of mobility and improvement of the experience lived by our customers, our employees and the general public, the TL wish to have a structured system for collection and data analysis, through three main types of studies ::
* Customer studies to understand uses, expectations, perceptions and mobility behavior, and in a bi-annual measure the satisfaction of our customers,
* An annual employee satisfaction and commitment survey (TL-Vox system),
* Brand image studies, notoriety and attachment to the general public.
These studies aim to support strategic choices, improve customer and collaborator experience, manage brand image and guide local public action.
This call for tenders relates to investigative services through completed surveys By analyzing and providing reliable and exploitable and comparable results from one edition to another and offer recommendations to the contractor.
It is planned to start the execution of services on 01.02.2026, subject to obtaining appropriations or appropriate authorizations.
MP 2025.05.780 - Surveys: Surveys and analyzes
In a context of continuous development of the mobility offer and improving the experience lived by our customers, our employees and the general public, the TL wish to have a structured collection and analysis device ...
Document Type: Contract Notice
Contract Type: services
Doc Title: MP 2025.05.780 Enquetes : sondages et analyses
Dispatch Date: 2025-07-02
Publish Date: 2025-07-03
Submission Date: 2025-08-28
Documents
Tender Notice