Modernization and Expansion of the Mitel Micontact Tender - 123251528

Procurement Summary

Country: Poland

Summary: Modernization and Expansion of the Mitel Micontact Center System System Enterprise Office of Poznań Contact with the Update of the Micontact Center Enterprise System

Deadline: 01 Aug 2025

Posting Date: 24 Jul 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 123251528

Document Ref. No.: 2025/BZP 00341522/01

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

32552310 - Digital telephone exchanges
32541000 - Switchboard equipment
32550000 - Telephone equipment
45314000 - Installation of telecommunications equipment

Purchaser's Detail

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Tender Details

1) The subject of the fall is the modernization and expansion of the Mitel Micontact Center Enterprise system by adding Videochat and LiveChat functionality for drinking positions of the agent of the office will learn contact and update of the Micontact Center Enterprise system, in accordance with specific technical requirements In the description of the subject of the fall, constituting an affiliate to the template of the contract. 2) The minimum required warranty period for installed systems is 24 months. 3) the minimum required time to remove failures during the warranty period is 40 hours of rolling. 4) The contractor should have the status of a sales partner to Distributor of the Office and software Mitel. 5) A detailed description of the implementation conditions the subject of the plait was specified in the contract template, which is assigned to 6 do SWZ.

Documents

 Tender Notice