Mobile Smart Ticketing (Mst) Tender in United Kingdom - 139263225

Procurement Summary

Country: United Kingdom

Summary: Mobile Smart Ticketing (Mst)

Deadline: 21 May 2026

Posting Date: 09 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139263225

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72212140 - Railway traffic control software development services

Purchaser's Detail

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Tender Details

The rail industry is progressing toward digital-first ticketing to reduce cost of sale, improve customer experience, and enable flexible products such as season tickets, PAYG and a roadmap toward single and return tickets. The Mobile Smart Ticketing (MST) initiative (migrating physical ITSO media to a digital format) aims to enable secure, standards-based ticket fulfilment to mobile devices. Initial launch will centre on a pilot for Season tickets, followed by PAYG, and then expansion into singles and returns. In addition, current fulfilment methods for rail (e.g. barcode, physical smartcard, paper) are isolated today, with retailers and integrators required to support multiple fulfilment technologies, each with distinct standards and operational overhead. Mobile Smart Ticketing offers the potential for the following: • Elimination of the downsides of current plastic ITSO cards which have to be obtained and updated prior to travel; • Customers will no longer have to use a separate app to view journey history and product validity; • Improved gate line speeds - customers will benefit from features such as NFC reader functionality, removing the need to unlock devices or open apps to pass through gates; • Over-the-air cancellations will also deliver enhanced fraud protection to the industry. A national rail pilot is targeted for delivery by mid-end 2027, focusing on: • Limited geography and/or Train Operating Company (TOC) deployment; • Season ticket products as initial use case ...

Documents

 Tender Notice