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The STATE, DEPARTMENT OF has issued a Tender notice for the procurement of a Mission Australia Afterhours Answering Service in the USA. This Tender notice was published on 30 May 2026 and is scheduled to close on 08 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 142304172, while the tender notice number is 19AS2026Q0016 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Mission Australia Afterhours Answering Service
Deadline: 08 Jul 2026
Posting Date: 30 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142304172
Document Ref. No.: 19AS2026Q0016
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details This is a firm-fixed-price contract for the provision of outside-of-business hours answering services for Mission Australia, including the U.S. Embassy in Canberra, U.S. Consulates General in Sydney, Melbourne, and Perth, and future Mission Australia locations in Brisbane and Adelaide. The answering service shall serve as the first point of contact after hours for the general public seeking to contact any Mission Australia facility. Callers after hours reach an answering machine at U.S. Mission facilities, which directs them to call the answering service in the event of an emergency. The contractor shall furnish managerial, administrative and direct labor personnel to accomplish all work as required in this contract. In general, the answering service will be required to field calls from across Australia and internationally, screen calls, provide limited information to callers, resolve calls that do not meet the threshold for onward forwarding within Australia, and direct emergency calls to the appropriate duty officer(s). Specific definitions of emergencies and information on relevant topics will be provided to the successful offeror and updated on a periodic basis. Documents
Notice ID: 19as2026q0016
Department/Ind. Agency: state, department of
Sub-tier: state, department of
Office: american consulate sydney
Product Service Code: r426 - support- professional: communications
NAICS Code: 561421 - Telephone Answering Services
Inactive Dates: jul 23, 2026
Inactive Policy: 15 days after date offers due
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