DEPT OF DEFENSE | US TRANSPORTATION COMMAND (USTRANSCOM) has floated a tender for Microsoft Unified Support (RFQ). The project location is USA and the tender is closing on 12 Mar 2025. The tender notice number is HTC711-25-Q-D041, while the TOT Ref Number is 115522343. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : USA

Summary : Microsoft Unified Support (RFQ)

Deadline : 12 Mar 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 115522343

Document Ref. No. : HTC711-25-Q-D041

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Description

The purpose of this action is to renew our Microsoft Unified Support, through which the Government will obtain the following: support account management, support for workshops and events, problem resolution support, rapid on-site support (if needed), software assurance conversion services, support assistance such as infrastructure support assistance and development support assistance, information services such as on-line website support, and subscriptions to various on-line tools. These on-line tools include participation in Expert Roundtables, which provides customers with access to Microsoft program managers, developers and support professionals covering key areas of Microsoft technology, and the Microsoft Developer Network Subscription (MSDN). This provides access to an extensive collection of programming information, development toolkits and sample code libraries. In addition, MSDN subscribers have access to the Microsoft Knowledge Base library for troubleshooting and diagnostic research.

Microsoft Unified Support provides Customer Satisfaction Account Management (CSAM), telephonic Problem Resolution and Support Assistance, and specialized Microsoft engineering support to diagnose, analyze and resolve problems with Microsoft products used throughout the SDDC enterprise. Premier support ensures all technical assistance is provided by US National Security Cleared personnel who have direct access to Microsoft Engineering Design Department to ensure escalated responses and if required Microsoft patch development to correct operational issues.

This solicitation is open until March 12, 2025.

If you have any questions, please see the contact information below:

Teneshia N. Cozart vi a email at Teneshia.n.cozart.civ@mail.mil
Active Contract Opportunity
Notice ID : HTC711-25-Q-D041
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : US TRANSPORTATION COMMAND (USTRANSCOM)
Office: USTRANSCOM-AQ
General Information
Contract Opportunity Type: Solicitation (Original)
Original Published Date: Feb 27, 2025 10:40 am CST
Original Date Offers Due: Mar 12, 2025 12:00 pm CDT
Inactive Policy: 15 days after date offers due
Original Inactive Date: Mar 27, 2025
Initiative: None

Classification
Original Set Aside:
Product Service Code: DA01 - IT AND TELECOM - BUSINESS APPLICATION/APPLICATION DEVELOPMENT SUPPORT SERVICES (LABOR)
NAICS Code: 541519 - Other Computer Related Services

Place of Performance: Scott AFB, IL 62225 USA

Documents

 Tender Notice

2025.pdf

HTC71125QE113_version-to-post.pdf


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