Microsoft Dynamics Services for the Development of a Case Management System for the... Tender

DEPARTMENT OF ENTERPRISE, TRADE AND EMPLOYMENT has floated a tender for Microsoft Dynamics Services for the Development of a Case Management System for the Labour Court. The project location is Ireland and the tender is closing on 12 Jan 2022. The tender notice number is 587127-2021, while the TOT Ref Number is 59991807. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Ireland

Summary : Microsoft Dynamics Services for the Development of a Case Management System for the Labour Court

Deadline : 12 Jan 2022

Other Information

Notice Type : Tender

TOT Ref.No.: 59991807

Document Ref. No. : 587127-2021

Financier : Self Financed

Purchaser Ownership : -

Tender Value : EUR 800000.00

Purchaser's Detail

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Tender Details

Document Type : Contract notice

Title : Microsoft Dynamics services for the Development of a Case Management System for The Labour Court

Reference Number : 2021/S 223-587127

Contract Type : Services

Estimated Value : 800000.00 - EUR

Description : The Labour Court-s current case management system was developed in Lotus Notes and reporting is a mixture of Lotus Notes Views and Cognos/Tableau reports. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics solutions. Although the Labour Court has been computerised for many years, existing processes remain paper based. The Labour Court is implementing a “digitisation project” to move the hearing process into the digital age - this will be formalised within the new system. The contract on offer in this procurement competition is for the redevelopment of the Labour Court back-office system in a Microsoft Dynamics 365 environment, leveraging the capabilities of MS Dynamics to maximise process efficiencies. This contract also covers the development of stage 1 of an online portal which will allow customers of the Labour Court to make a direct referral, or to appeal a decision of the Workplace Relations Commission to the Court.



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Documents

 Tender Notice


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