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Mi Negotiating Agent and Crm System Complex Tender - 137780201

The LIMITED LIABILITY COMPANY "MMK SERVISS" has issued a Tender notice for the procurement of a Mi Negotiating Agent and Crm System Complex Solution for Booking Car Service Services in the Latvia. This Tender notice was published on 14 Mar 2026 and is scheduled to close on 30 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 137780201, while the tender notice number is 2026-01 and Registering on the platform.

Procurement Summary

Country: Latvia

Summary: Mi Negotiating Agent and Crm System Complex Solution for Booking Car Service Services

Deadline: 30 Mar 2026

Posting Date: 14 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 137780201

Document Ref. No.: 2026-01

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

To develop a new artificial intelligence (AI) customer service agent for MMK car service to ensure automated processing of incoming calls and to be able to simultaneously serve several customers in all MMK branches in both Latvian and English. MI customer service the agent must communicate via WhatsApp in the form of a chat in Latvian and English, and make service reservations through this channel as well. Artificial intelligence should also make customer reservations in the company's CRM system, make outbound calls to remind customers for the time they are signed up for the service. Submission deadline: 2026-03-30

Documents

Tender Notice

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