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Mco Rewards Loyalty Program Tender in USA - 140960996

The CUSTOMER EXPERIENCE has issued a Tender notice for the procurement of a Mco Rewards Loyalty Program in the USA. This Tender notice was published on 09 May 2026 and is scheduled to close on 09 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140960996, while the tender notice number is 26-319-ITN and Registering on the platform.

Procurement Summary

Country: USA

Summary: Mco Rewards Loyalty Program

Deadline: 09 Jun 2026

Posting Date: 09 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140960996

Document Ref. No.: 26-319-ITN

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The Aviation Authority aims to enhance the passenger experience, operational efficiency, and non-aeronautical revenue generation through an advanced Passenger Management Platform. The approved vendor must be capable of delivering an integrated solution tailored to the Aviation Authority-s specific requirements for a multi-airport loyalty platform, data insights, passenger engagement, real-time feedback, and revenue data visualization. The vendor will provide a comprehensive loyalty platform that collects and analyzes passenger data to identify behaviors, spending habits, and preferences. The system will enable the Aviation Authority to optimize operations through forecasting and resource allocation while driving strategic growth by aligning loyalty metrics with financial data for revenue optimization. The vendors experience must include providing a multi-airport loyalty platform for airports, including those with at least twenty million annual passengers.This solution shall be complemented by a passenger engagement platform that segments travelers based on various attributes, allowing the Aviation Authority to deliver personalized, timely communication and improve the overall passenger journey. The platform shall also include a Voice of the Customer system that collects real-time feedback and sentiment analysis to address emerging issues swiftly. Its system shall allow for AI-driven and live 24/7 support, enhancing customer service efficiency. Additionally, the platform shall provide advanced tools for gathering stakeholder feedback, assessing employee performance, and tracking concessionaire metrics, contributing to a more seamless and satisfying airport experience.

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Tender Notice

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