Procurement Summary
Country : Belgium
Summary : Market Research Itsm
Deadline : 30 Jun 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 119769234
Document Ref. No. : District09-M001017_pub01
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Name :Login to see tender_details
Address : Login to see tender_details
Email : Login to see tender_details
Login to see detailsTender Details
• gaining insight into the possibilities of contemporary and innovative ITSM solutions: we want to get a clear picture of the latest technologies and functions that are available in the market. • Inform about solutions that are self -reliant by end users: we are interestedIn solutions that enable users to solve problems independently and work efficiently without continuous support for IT staff. • gaining insight into change and migration impact: we want to understand how the implementation of the solution the current systems and processeswill influence, including the required steps for successful migration. • gaining insight into a time plan: we want to be able to draw up a realistic time plan for the implementation of the solution, including important milestones and expected lead times. • gaining insight into the project costs, License and maintenance costs: We want to be able to make an estimate of the expected costs for the project, including license and maintenance costs for the various parts of the future ITSM solution. • gaining insight into the supported CMDB options: we want our ITSM processesBetter support with a consistent and qualitative CMDB. We want to focus as much as possible on automation and integrations with other tooling.
Category (CPV code): Computer-Related Services(72500000)
General purpose: Planning
Specific purpose: Preliminary market consultation
Initially dispatched at: 26/05/2025
Last dispatched at: 26/05/2025
Documents
Tender Notice
ecc54912-4b22-4287-9db3-186d6d729cfd.zip
notices_ecc54912-4b22-4287-9db3-186d6d729cfd.zip