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The DIRECTORATE FOR ADMINISTRATION AND FINANCIAL MANAGEMENT (DFØ) has issued a Tender notice for the procurement of a Market Dialogue - Customer Dialogue and Case Management Solutions in the Norway. This Tender notice was published on 30 Jun 2026 and is scheduled to close on 30 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144263075, while the tender notice number is 2026-111513 and Registering on the platform.
Procurement Summary
Country: Norway
Summary: Market Dialogue - Customer Dialogue and Case Management Solutions
Deadline: 30 Jun 2026
Posting Date: 30 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 144263075
Document Ref. No.: 2026-111513
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details Market dialogue - customer dialogue and case management solutions DFØ (Directorate for Administration and Financial Management) plans to carry out market dialogue with suppliers as part of the work to further develop solutions for customer dialogue and case management. The background is increasing complexity in the interaction between services, work processes and system support, as well as the need for more holistic user journeys, increased standardization and automation. DFØ currently uses a central platform with extensive integrations across the board of the business. The purpose of the market dialogue is to gain insight from the supplier market in order to strengthen further needs analysis, assess different solution options and lay a better foundation for any future procurement. DFØ has not concluded on elections of solution architecture or delivery model. The market dialogue is carried out as part of preparatory work and does not constitute a competition. Participation is voluntary and does not give any advantages or disadvantages in any subsequent acquisition. Documents
Procurement Documents for Norway
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