Market Consultation Passenger Service Point Procurement Plan/GPN/PIN - 143769497

Procurement Summary

Country: Netherlands

Summary: Market Consultation Passenger Service Point

Deadline: 06 Aug 2026

Posting Date: 22 Jun 2026

Other Information

Notice Type: Procurement Plan/GPN/PIN

TOT Ref.No.: 143769497

Document Ref. No.: 426273-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

63730000 - Support services for air transport
63121000 - Storage and retrieval services
79342320 - Customer-care services

Purchaser's Detail

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Tender Details

Market consultation Passenger Service Point Before you is the Market Consultation Document of Schiphol Nederland B.V. (SNBV) with regard to the proposed European tender for the Passenger Service Point (PSP) service at Schiphol Airport. SNBV cordially invites you to participate in this Market Consultation. SNBV attaches great importance to your expertise and your input helps us to better understand what is feasible and desirable from the market. The Market Consultation is also intended to (via a questionnaire) to gain insight into the extent to which your organization is able to provide the PSP services described below and/or whether you are interested in this. Passenger Service Point (PSP) There are currently several passenger-oriented services outsourced separately to various suppliers, without mutual bundling. In the past period, SNBV has investigated whether, and in what way, these services can be brought together into one integrated service. The idea here is that integration gives more control over operational processes, offers opportunities for more efficient deployment of personnel and contributes to more consistent and customer-oriented services. The result of this research is that it brings together the current separately organized passenger services, including Customer Care, Lost & Found, Baggage Storage and the information about the PRM services in one integrated Passenger Service Point (PSP) leads to more efficiency...
Document Type: Prior Information Notice Reference Number: 7fb6cda0-d18b-43be-ae47-099520292089 Contract Type: services Estimated Value: 0 - EUR Doc Title: Marktconsultatie Passenger Service Point Dispatch Date: 2026-06-18 Publish Date: 2026-06-22 Submission Date: 2026-08-06

Documents

 Tender Notice