Procurement Summary
Country: Netherlands
Summary: Market Consultation Crm
Deadline: 25 Jun 2026
Posting Date: 11 May 2026
Other Information
Notice Type: Procurement Plan/GPN/PIN
TOT Ref.No.: 141053088
Document Ref. No.: 320711-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72250000 - System and support services
48445000 - Customer Relation Management software package
72227000 - Software integration consultancy services
72267100 - Maintenance of information technology software
Purchaser's Detail
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Tender Details
Market consultation CRM
OneCRM NL is TenneT-s consolidated Microsoft Dynamics 365 platform for relationship and stake holder management in the Netherlands. The platform supports multiple business units, including CMN (Customer and Markets), SOM (Strategisch Omgevingsmanagement), REM (Real Estate Manage ment), SOP, PPN, LON and PCN, all operating within a single, integrated and governed Dynamics 365 environment. The solution serves as a shared platform for storing, maintaining and managing customer and stake holder information. It supports business unit- specific processes through configuration and role based access enabling both standardization and flexibility. OneCRM NL enables a centralized and con sistent view of stakeholders, interactions and related data, while allowing tailored usage aligned with the needs of individual departments. The platform is operated as part of the Microsoft Power Platform and follows standardized govern ance, data models and Application Lifecycle Management (ALM) practices. This ensures data qual ity, scalability and controlled extensibility across all participating business units.
Doc Title: Market consultation CRM
Contract Type: services
Document Type: Prior Information Notice
Reference Number: 453e1a77-124b-4f40-8ea4-2f66cb4d44e3
Contract Type: services
Estimated Value: 0 - EUR
Doc Title: Market consultation CRM
Dispatch Date: 2026-05-07
Publish Date: 2026-05-11
Submission Date: 2026-06-25
Documents
Tender Notice