Procurement Summary
Country : Slovenia
Summary : Managing It Service
Deadline : 17 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 98899754
Document Ref. No. : JN001604/2024-EUe16/01
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : UNIVERSITY CLINICAL CENTER LJUBLJANA
Zaloška cesta 2 City: Ljubljana Postal Code: 1000 Country: Slovenia Tel: +00386 15221278
Slovenia
Email :vladimir.gersak@kclj.si
URL :https://www.kclj.si
Tender Details
The purpose of this contract is: • to provide the client of UKC Ljubljana (hereinafter referred to as: Client) quality and efficient operation of the client's information system in segments and content defined below, in a manner that will provide high availability, security and support in the use of the information system; • Provide an appropriate centralized user support center that will operate based on the standards of the best practice - the basis for quality service management is ITIL (IT infrastructure library) at least V3; • ensure documented tracking of IT service and reporting, using the appropriate software, which is confirmed for compliance with the ITIL recommendations at least V3 (Pinkverify ™ 2011 Toolset); Order type: Services 72250000 - System and Support Services Reference Number of Document: 845080118-103-23 72250000 - System and Support Services
Documents
Tender Notice