Managed Network Operation Center Services and it Outsourcing Tender, Lebanon - 92091635

Procurement Summary

Country : Lebanon

Summary : Managed Network Operation Center Services and it Outsourcing

Deadline : 19 Nov 2023

Other Information

Notice Type : Tender

TOT Ref.No.: 92091635

Document Ref. No. : RFQ-EMB2023-PR230152

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Request for proposals are invited for Managed Network Operation Center Services and it Outsourcing

Closing Date: Sunday, 19. Nov 2023

Intervention Sector(s): Mental Health

Areas Covered:
Manage network
Infrastructure
Unified communications and contact center
Recording System
CRM and HRM systems
Access Control, CCTV cameras and passive.
End user O365 and systems support
Vulnerabilities assessment and remediation

Managed Services scope:
Network:
yearly full audit on the covered items
Monitoring platform as a service offered and hosted on the bidder's infra
proactive infra monitoring 8x5
reactive 24x7 covering emergencies
operational configuration changes
config backup management
annual vulnerability assessment and remediation
monthly reports
access to managed services portal provided by the bidder

[Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.]

Documents

 Tender Notice