Managed Debt Collection Services Tender in United Kingdom - 142112879

Procurement Summary

Country: United Kingdom

Summary: Managed Debt Collection Services

Deadline: 31 Aug 2026

Posting Date: 27 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 142112879

Document Ref. No.: RM6402

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79200000 - Accounting, auditing and fiscal services
66171000 - Financial consultancy services
71621000 - Technical analysis or consultancy services
75112000 - Administrative services for business operations
75120000 - Administrative services of agencies
75130000 - Supporting services for the government
75131000 - Government services
79400000 - Business and management consultancy and related services
79410000 - Business and management consultancy services
79411000 - General management consultancy services
79412000 - Financial management consultancy services
79720000 - Investigation services
79721000 - Detective agency services
79940000 - Collection agency services
79994000 - Contract administration services

Purchaser's Detail

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Tender Details

The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work directly with debt customers and ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: ● Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or via DCA subcontractors. ● Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: ○ Enforcement and Litigation ○ Auctioneer Services ○ Digital Self-Service Portals The confirmed scope of this framework will be determined as a result of the market and customer engagement.
Notice identifier : 2026/S 000-049048
CPV classifications: 79200000 - Accounting, auditing and fiscal services66171000 - Financial consultancy services71621000 - Technical analysis or consultancy services75112000 - Administrative services for business operations75120000 - Administrative services of agencies75130000 - Supporting services for the government75131000 - Government services79400000 - Business an...

Documents

 Tender Notice