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The CROATIAN NATIONAL BANK has issued a Tender notice for the procurement of a Maintenance and Improvement of Ibm Hardware and Software Support in the Croatia. This Tender notice was published on 19 Mar 2026 and is scheduled to close on 21 Apr 2026, with an estimated Tender value of EUR 630000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138084590, while the tender notice number is 189224-2026 and Registering on the platform.
Procurement Summary
Country: Croatia
Summary: Maintenance and Improvement of Ibm Hardware and Software Support
Deadline: 21 Apr 2026
Posting Date: 19 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138084590
Document Ref. No.: 189224-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 630000
CPV Classification
50312000 - Maintenance and repair of computer equipmentPurchaser's Detail
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Login to see detailsTender Details
IBM hardware and software support maintenance and improvement services include maintenance and technical support for a period of 12 (twelve) months, all according to the IBM hardware and software support maintenance and improvement specification (hereinafter: Specification). The relevant services include the following activities: a) maintenance of machines by identifying malfunctions and repairing them in order to bring the machines to a state of proper functioning, b) performing preventive maintenance in accordance with IBM standards for each machine, consisting of specific tests, adjustments, tuning and replacement of parts, c) planning, scheduling and implementing any technical changes required to improve maintenance, operation and/or safety machine. The bidder is obliged to provide the following software support for IBM System p servers: a) program updates (including new versions and editions), published during the contractual period, as soon as they become available on the market, and at the request of the customer, b) remote assistance in response to requests related to: 1. basic, short-term instructions, use and questions related to configuration, 2. questions related to AIX Program announcements, 3. questions related to code problems, 4. review of diagnostic information to help isolate the cause of a problem (for example, help interpret documentation related to memory state print problems or code-related problems), 5. known errors, available corrective service ...
Document Type: Contract Notice Reference Number: V-25/2026 Contract Type: services Estimated Value: 630000 - EUR Authority Type: cga Doc Title: Maintenance and improvement of IBM hardware and software support Dispatch Date: 2026-03-17 Publish Date: 2026-03-19 Submission Date: 2026-04-21
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