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Lynx System Technical Support Services Tender in USA - 147501348

The VETERANS AFFAIRS, DEPARTMENT OF has issued a Tender notice for the procurement of a Lynx System Technical Support Services in the USA. This Tender notice was published on 19 Aug 2026 and is scheduled to close on 21 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 147501348, while the tender notice number is 36C25926Q0717 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Lynx System Technical Support Services

Deadline: 21 Aug 2026

Posting Date: 19 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 147501348

Document Ref. No.: 36C25926Q0717

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

This request is for the continued software support and maintenance of the existing Lynx Duress & Mass Notification System currently deployed at the VA Western Colorado Health Care System main hospital and associated telehealth and leased spaces. These services are required to ensure uninterrupted operation, system reliability, and staff safety by maintaining the existing Lynx alarm infrastructure. The services will be utilized solely for ongoing support of the current system; no new system installation or expansion is included in this request.
The Lynx Duress & Mass Notification System is a proprietary system developed, owned, and licensed exclusively by Lynx Systems. The software, server architecture, licensing, updates, and technical support are vendor-controlled and not authorized for third-party maintenance or support.
Only Lynx Systems can:
Provide authorized software updates, patches, and fixes
Maintain system compatibility and functionality
Ensure alarm processing integrity and emergency notification reliability
Preserve vendor support and system operability
Use of any other vendor would void manufacturer support, introduce system incompatibilities, and create unacceptable operational and safety risks. Replacement of the existing system would require a complete system overhaul, retraining of staff, and significant additional costs and downtime. Therefore, no other supplies or services can meet the agency s requirements.
Notice ID: 36c25926q0717

Department/Ind. Agency: veterans affairs, department of

Original Set Aside: total small business set-aside (far 19.5)

Sub-tier: veterans affairs, department of

Office: network contract office 19 (36c259)

Product Service Code: j065 - maint/repair/rebuild of equipment- medical, dental, and veterinary equipment and supplies

NAICS Code: 561621 - Security Systems Services (except Locksmiths)

Inactive Dates: sep 20, 2026

Inactive Policy: manual

Documents

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