Procurement Summary
Country: USA
Summary: Lifestage Benefits Optimization
Deadline: 11 Aug 2026
Posting Date: 07 Aug 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 146739666
Document Ref. No.: 36C10B26Q0708
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
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*****Please see and respond to the amended RFI V3.0 attached to increase the page limit to 15 pages and move the response date to 8/11/26
*****Please see and respond to the amended RFI attached
*****P02 RFI Draft PWS - SAM v2.0
*****P02 RFI BIO Lifestage Benefits_SAM v2.0
In 2017, the Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO) partnered with VA Central Office and all three VA Administrations to identify a vision statement for enhancing VA-s digital presence for Veterans. That vision is known as the Digital Modernization Vision and is supported by a group of VA executives known as the Digital Modernization Council. This council is chaired by the CTO.
VA Digital Modernization Vision defined in July 2017:
VA will deliver self-service tools on par with top private sector companies and will have the best online experience in the Federal Government. Every digital service will be customized to the individual using it. Interacting with VA digital services will feel like navigating TurboTax, not filling out a form.
The work directly supports benefits claims and data intake on Veteran-facing digital platforms. The overarching goals of this work are:
1. Reduce the average time to completion of benefits claims
2. Increase customer satisfaction
3. Increase the quality and reliability of VA services
VA's Benefits Portfolio encompasses a complex ecosystem of digital products that serve Veterans, Caregivers, Service members, their dependents, and survivors throughout the entirety of their benefits lifecycle—from initial application, through claim status tracking, to decision review and ongoing benefits management. While VA has made significant progress in digitizing these experiences, VA seeks to make substantial improvements in three areas: (1) forms updates and usability improvements, (2) benefits data intake and automation, and (3) document services (real-time data validation and third-party routing)....
Notice ID: 36c10b26q0708
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: technology acquisition center austin (36c10a)
Product Service Code: da10 - it and telecom - business application/application development software as a service
NAICS Code: 541519 - Other Computer Related Services
Inactive Dates: aug 26, 2026
Inactive Policy: 15 days after response date
Documents
Tender Notice
Documents.zip