Legal Support Services and Damage Claims Tender - 138865392

Procurement Summary

Country: United Kingdom

Summary: Legal Support Services and Damage Claims

Deadline: 10 Apr 2026

Posting Date: 02 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138865392

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79100000 - Legal services

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

Introduction This document constitutes a Request for Information (RFI) issued as part of an early market engagement exercise and does not form part of a formal tender or call for competition. The purpose of this RFI is to engage with the market to seek insight and feedback on the proposed scope of services, lotting structure, pricing mechanisms, and the draft performance management framework, including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Cadent requires legal support services to process and manage civil claims arising from interactions with third parties. These claims relate to recovery of losses incurred by Cadent in the normal course of operations. The service provider will be responsible for efficiently progressing these matters in accordance with relevant legislation, the Civil Procedure Rules, and Cadent's internal processes. Proposed Lotting Structure • Lot 1 - Legal Support Services • Lot 2 - Damage Claims Cadent are seeking feedback from the supply chain whether this service should remain as a single contract or be split into two separate contracts. Performance Management Monthly and quarterly KPI's will be used to assess activity, financial recovery, legal progression, timeliness, compliance, reporting, and collaboration. A monthly meeting will be held with case managers and senior partners where updates on cases must be provided. Service Credits may apply when the provider fails to meet one or more KPIs. Cadent are seeking feedbac...

Documents

 Tender Notice