Procurement Summary
Country: United Kingdom
Summary: Leadership Development to Support Engagement and Learning for Harmed Families
Deadline: 06 Jul 2026
Posting Date: 18 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 143509336
Document Ref. No.: C453763
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
80000000 - Education and training services
Purchaser's Detail
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Tender Details
NHS England is seeking to appoint a supplier to design, deliver and evaluate a pilot Executive Leadership Development Programme focused on improving proactive engagement and support for patients and families who have experienced harm within NHS services. This procurement responds to findings from national maternity and neonatal investigations, which have highlighted systemic challenges in communication, compassion, openness, and organisational culture when harm occurs. The programme aims to strengthen leadership capability in trauma-informed and restorative approaches, enabling earlier, more meaningful engagement with harmed families and embedding a culture of learning, transparency, and accountability across NHS organisations. The appointed supplier will work collaboratively with NHS England, NHS Trusts, and individuals with lived experience to co-design a high-quality training programme tailored to senior leaders, including Chief Executives, Chairs, executive directors, and senior clinical and non-clinical leaders. The programme will focus on developing key leadership behaviours, including compassionate communication, early engagement, and openness following adverse events. The pilot programme will be delivered to four NHS Trusts within the Midlands region, with approximately 10 participants per cohort (circa 40 participants in total). Delivery will adopt a blended learning approach, incorporating a combination of face-to-face sessions, virtual learning, and facilitated ...
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Tender Notice