TET DIGITAL AS has floated a tender for Kti (Customer Satisfaction Index). The project location is Norway and the tender is closing on 06 Dec 2024. The tender notice number is 674033-2024, while the TOT Ref Number is 109684482. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Norway

Summary : Kti (Customer Satisfaction Index)

Deadline : 06 Dec 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 109684482

Document Ref. No. : 674033-2024

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : NOK 8000000

Purchaser's Detail

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Tender Details

TET Digital AS is building a new customer service system for its owners. There will be several channels into the customer service system, including contact forms, email, telephone, chat and letters. Our owners want to measure customer satisfaction among customers who contact customer service across all channels and need a digital tool to carry out these measurements. The system shall be able to send out customer satisfaction surveys that are initiated through an automatic digital interface. The system shall be delivered as a cloud based SaaS service. The KTI system shall be an option that the owners/users can choose to use.

Doc Title: KTI (customer satisfaction index)

Contract Type: services
Document Type: Contract Notice
Reference Number: 24/03574
Contract Type: services
Estimated Value: 8000000 - NOK
Doc Title: KTI (customer satisfaction index)
Dispatch Date: 2024-11-04
Publish Date: 2024-11-06
Submission Date: 2024-12-06

Documents

 Tender Notice


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