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The WORK ORGANIZATION HLT TOGETHER has issued a Tender notice for the procurement of a Itsm Solution in the Netherlands. This Tender notice was published on 11 May 2026 and is scheduled to close on 10 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 141055852, while the tender notice number is 202503 – 2500069 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Itsm Solution
Deadline: 10 Jun 2026
Posting Date: 11 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 141055852
Document Ref. No.: 202503 – 2500069
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
Itsm Solution Description:The purpose of this tender is to select a supplier for a future-proof IT Service Management solution that effectively supports HLTsamen's ICT services and matches the scale and development ambitions of the organization. The solution is based on ITIL principles and best practices and contributes to standardization, manageability and further digitalization of services. In addition, the solution increases self-reliance users and connect them to the existing application landscape. The aim of the current selection phase is to select a limited number of suitable candidates. In this phase it is assessed which suppliers have the best in terms of vision, product direction and experience best fit the objectives and context of HLTsamen. Main assignment (CPV code):72000000-5 IT services: advice, software development, internet and support Additional assignment(s) (CPV code):48000000-8 Software and information systems
Legal Framework: Procurement Act 2012 Command Type: Services Procedure: Non-public Keywords: IT Service Management, Incident management, Service request management, Configuration management, Change management Main assignment (CPV code): 72000000-5 IT services: advice, software development, internet and support Additional assignment(s) (CPV code): 48000000-8 Software and information systems Place of Performance NUTS code: Agglomeration Leiden and Bollenstreek (NL363) Tendered Reference Number: 589092 PB/S Number: 320017-2026
Documents
Bijlage-F-Eigen-verklaring-uitsluitingsgronden-in-verband-met-het-Sanctiepakket-Rusland.docx
Bijlage-E-Format-voor-uitwerking-selectiecriterium-1.docx
Bijlage-D-Format-voor-vragenronde.xlsx
Bijlage-C-GIBIT-2025-inkoopvoorwaarden.pdf
Bijlage-B-Referentieverklaring-ITSM-HLTsamen.docx
Bijlage-A-Algemene-Verklaring-gegadigde.docx
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