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KARLSTAD MUNICIPALITY has floated a tender for Itsm-Plattform. The project location is Sweden and the tender is closing on 29 Sep 2025. The tender notice number is 567205-2025, while the TOT Ref Number is 125477279. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Sweden
Summary: Itsm-Plattform
Deadline: 29 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 125477279
Document Ref. No.: 567205-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: SEK 14000000
Purchaser's Detail
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Login to see detailsTender Details
The municipality intends to procure a complete ITSM platform as a SAAS service to support and streamline the management of IT-related services and support functions. As well as support for contact center operations, including integration with telephony and distribution of cases.
configurability, where the municipality can independently adapt functions without great need for consulting support. with storage of personal data within the EU/EEA and be fully compatible with GDPR and the Public and Privacy Act (OSL).
supplies
Document Type: Contract Notice
Contract Type: supplies
Estimated Value: 14000000 - SEK
Authority Type: la
Doc Title: ITSM-plattform
Dispatch Date: 2025-08-28
Publish Date: 2025-09-01
Submission Date: 2025-09-29
Documents
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