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The PLACES FOR PEOPLE GROUP has issued a Tender notice for the procurement of a It Service Management Tool (Itsm) in the United Kingdom. This Tender notice was published on 03 Dec 2025 and is scheduled to close on 06 Mar 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 131332804, while the tender notice number is ITSM/CO/JW/2025 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: It Service Management Tool (Itsm)
Deadline: 06 Mar 2026
Posting Date: 03 Dec 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 131332804
Document Ref. No.: ITSM/CO/JW/2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Places for People (PfP) seeks to acquire and implement an industry-leading IT Service Management (ITSM) platform that meets both current and future business requirements. PfP currently operates an in-house service management platform, LogIT, which is no longer capable of supporting growing business needs. The existing system lacks essential capabilities, including automation, integration, service catalogue visibility, configuration management, analytics, and knowledge management. Integration with existing tools and platforms including but not limited to Intune, Entra ID, Active Directory, Observability (LogicMonitor) and compatibility with a market leading ITAM solution. Implementation of modules: Incident, Change and Release Management, Problem, Configuration Management Database (CMDB), Known Error Database (KEDB), Service Catalogue, Knowledge Management. Interrogation of system configuration. Interrogation of professional training for three (3) IT Ops colleagues to maintain and operate chosen solution. Salesforce LogIT, Change IT decommission System on a Chip (SOC) integration For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Software-package-and-information-systems./42R6245B5U To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/42R6245B5U
CPV classifications: 48000000 - Software package and information systems72222300 - Information techn...
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