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It Service Management Tender in Canada - 143150091

The WORKERS COMPENSATION BOARD OF MANITOBA has issued a Tender notice for the procurement of a It Service Management in the Canada. This Tender notice was published on 12 Jun 2026 and is scheduled to close on 22 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143150091, while the tender notice number is 098-WCB-26-041 and Registering on the platform.

Procurement Summary

Country: Canada

Summary: It Service Management

Deadline: 22 Jul 2026

Posting Date: 12 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143150091

Document Ref. No.: 098-WCB-26-041

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The WCB is inviting your firm to submit a Proposal for the following: IT Service Management (ITSM) platform, implementation and training services.Description of ServicesThe WCB requires the following:a.Solution Implementation, Ongoing Licensing and Maintenance Support:i.To procure an ITSM platform that meets all of the WCB's functional and non-functional requirements, and is compliant with the most current ITIL framework and will remain compliant throughout the term of the contract with WCB.ii.The vendor to perform a current state ITSM maturity assessment, determine target state and develop a detailed implementation roadmap including operating model, ITSM processes and enabling technology to achieve the desired maturity level within the engagement timelines. The proponent will lead the execution of the roadmap activities including measurement and reporting on maturity improvements quarterly.iii.The vendor to provide professional services for end- to-end system implementation of the ITSM platform including but not limited to design, configuration, training, rollout, technical support, and system maintenance of the selected ITSM tool.iv.The vendor to provide ongoing consulting services to guide and improve WCB's ITSM maturity and internal capabilities;v.The vendor to provide post-implementation support for the selected ITSM platform including ongoing knowledge transfer to WCB staff;b.Training:i.The vendor to provide comprehensive ITIL training including certification;ii.The ven...
Solicitation Type : RFP - Request for Proposal (Formal) Reference Number : 0000324617 Location : Canada, Manitoba, Winnipeg Purchase Type : Duration: 4 years Option: Irrevocable option to further extend for one (1) additional periodsof up to one (1) year Description : The WCB is inviting your firm to submit a Proposal for the following: IT Service Management (ITSM) platform, implementation and training services.Description of ServicesThe WCB requires the following:a.Solution Implementation, Ongoing Licensing and Maintenance Support:i.To procure an ITSM platform that meets all of the WCB's functional and non-functional requirements, and is compliant with the most current ITIL framework and will remain compliant throughout the term of the contract with WCB.ii.The vendor to perform a current state ITSM maturity assessment, determine target state and develop a detailed implementation roadmap including operating model, ITSM processes and enabling technology to achieve the desired maturity level within the engagement timelines. The proponent will lead the execution of the roadmap activities including measurement and reporting on maturity improvements quarterly.iii.The vendor to provide professional services for end- to-end system implementation of the ITSM platform including but not limited to design, configuration, training, rollout, technical support, and system maintenance of the selected ITSM tool.iv.The vendor to provide ongoing consulting services to guide a...

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