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POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE has floated a tender for It Service Management. The project location is United Kingdom and the tender is closing on 03 Jun 2024. The tender notice number is 20240510123809-105822, while the TOT Ref Number is 101058421. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : United Kingdom
Summary : It Service Management
Deadline : 03 Jun 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 101058421
Document Ref. No. : 20240510123809-105822
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : GBP 600000
Purchaser's Detail
Purchaser : POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE
Darby House, Darby Close, Park Farm Industrial Estate Wellingborough NN8 6GS ENG
Contact Person : Claire Fox
United Kingdom
Email :claire.fox@northants.police.uk
Tender Details
Title : IT Service Management
Location Of Contract : NN8 6GS
Industry : Software package and information systems - 48000000 Inventory management software package - 48430000 Database and operating software package - 48600000 Operating systems - 48620000
Value Of Contract : £600, 000
Description : Northamptonshire's Police Fire and Crime Commissioner is looking to procure a joint IT Service Management (ITSM) platform for Police and Fire customers. The IT Technical Support team currently have to use two ITSM platforms, one an older version (for Police) and more recent version for Fire.The Police system has on average 2.2k incidents and requests coming through each month, Fire has approximately 120.The two-system set up has proved to be a significant complication for Technical Support teams as well as for business customers.
Published Date : 10 May 2024
Closing Date : 3 June 2024
Documents
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