Procurement Summary
Country: USA
Summary: IT Operations Center (ITOC) Software
Deadline: 26 Sep 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 125761559
Document Ref. No.: 3003530
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Description
***This sources sought is a Request for Information. This requirement is subject to change.***
DFAS is establishing an integrated enterprise wide ITOC capability, and is examining the use of Commercial Off the Shelf (COTS) monitoring software to capture and process events that occur in the DFAS enterprise.
The mission of DFAS IT Operations Center (ITOC) is to provide DFAS customers and audit stakeholders with the real time status on critical financial systems used in DFAS. In the past, DFAS ITOC capabilities have not been integrated. Processes are being implemented to increase efficiency in DFAS and lower organizational costs.
The purpose of this request is for commercial vendors to review the attached DFAS spreadsheet to determine if they possess a product that can meet most of the DFAS requirements. The response should address each individual DFAS requirement. DFAS will identify the best options in terms of software functionality and cost for FY26 and beyond.
Software products, agents, or components must be certified to operate Dod Networks to the IL5 level.
Attached is the description of need and the I&T service monitoring matrix spreadsheet. Please review these documents. Estimated starting period of performance is October 2026.
Active Contract Opportunity
Notice ID : 3003530
Related Notice
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)
Office: DEFENSE FINANCE AND ACCOUNTING SVC
General Information
Contract Opportunity Type: Sources Sought (Original)
Original Published Date: Sep 04, 2025 11:43 am EDT
Original Response Date: Sep 26, 2025 12:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: Oct 11, 2025
Initiative: None
Classification
Original Set Aside: No Set aside used
Product Service Code: 7A21 - IT AND TELECOM - BUSINESS APPLICATION SOFTWARE (PERPETUAL LICENSE SOFTWARE)
NAICS Code: 541519 - Other Computer Related Services
Place of Performance: Columbus, OH USA
Documents
Tender Notice
IT-Service-Monitoring-Requirements-Matrix-short.xlsx
DON-ITOC-Technical-Requirements-V1.docx