It Operational Services Tender in Norway - 132470687

Procurement Summary

Country: Norway

Summary: It Operational Services

Deadline: 26 Jan 2026

Posting Date: 22 Dec 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 132470687

Document Ref. No.: 850260-2025

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: NOK 45000000

Purchaser's Detail

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Tender Details

The procurement shall result in a contract with an IT operations provider who can operate and manage Exfins IT services. This involves an agreement for both the migration project and the ongoing operations. The agreements shall cover the entire IT operation's stack, including server operations, infrastructure, application management, database, network, security, service desk/user support and client management. In short: • Migration of server and application landscape to a new operational platform • Establishment of service desk and user support system with defined SLA's Implementation of monitoring and security systems. • Documentation of routines and processes for operation and management. • Implementation of routines for life cycle management of client equipment and software, including licence handling • Establishment of a reporting model for SLA, performance, costs and events. • Project implementation of migration/transition to a new operations platform (plan, test, production, stabilisation period, training)

Doc Title: IT Operational Services

Contract Type: services
Document Type: Contract Notice
Reference Number: 2025-17
Contract Type: services
Estimated Value: 45000000 - NOK
Authority Type: pub-undert-cga
Doc Title: IT Operational Services
Dispatch Date: 2025-12-18
Publish Date: 2025-12-22
Submission Date: 2026-01-26

Documents

 Tender Notice