It Managed Services Tender, Canada - 117742381

Procurement Summary

Country : Canada

Summary : It Managed Services

Deadline : 20 May 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 117742381

Document Ref. No. : CS-IT_RFP_2025

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Creative Saskatchewan seeks proposals from qualified IT managed services providers for high-quality IT support, innovative solutions, and strategic guidance. The goal is to ensure reliable and secure IT operations, proactive support, and consultation. Overview Scope of Project: IT Infrastructure and Design: Maintenance of IT infrastructure, including firewall, Microsoft 365, and cloud integration. Hardware and Software Procurement: Management of leased IT equipment, hardware lifecycle, and admin-level protection for software downloads. Implementation and Deployment: Equipment installation, deployment planning, and system integration. User Training and Support: IT support via phone, live chat, or email, cybersecurity training, tech-tips, workshops, and after-hours support. Maintenance and Upgrades: Microsoft patches, system health checks, software updates, data backup support, and special project statements. Security and Compliance: Network monitoring, anti-virus protection, cybersecurity services, compliance with industry standards, business continuity, and data encryption. Additional Services: Any relevant services not listed in the scope. Timelines: Follow-up questions deadline: May 5, 2025 Addenda issuance deadline: May 12, 2025 Proposal submission deadline: May 20, 2025 Shortlisted proponents notified: May 30, 2025 Successful proponent notified: June 9, 2025 Project completion date: July 11, 2025 Please see the attached documents for full details.
Creative Saskatchewan seeks proposals from qualified IT managed services providers for high-quality IT support, innovative solutions, and strategic guidance. The goal is to ensure reliable and secure IT operations, proactive support, and consultation. Overview Scope of Project: IT Infrastructure and Design: Maintenance of IT infrastructure, including firewall, Microsoft 365, and cloud integration. Hardware and Software Procurement: Management of leased IT equipment, hardware lifecycle, and admin-level protection for software downloads. Implementation and Deployment: Equipment installation, deployment planning, and system integration. User Training and Support: IT support via phone, live chat, or email, cybersecurity training, tech-tips, workshops, and after-hours support. Maintenance and Upgrades: Microsoft patches, system health checks, software updates, data backup support, and special project statements. Security and Compliance: Network monitoring, anti-virus protection, cybersecurity services, compliance with industry standards, business continuity, and data encryption. Additional Services: Any relevant services not listed in the scope. Timelines: Follow-up questions deadline: May 5, 2025 Addenda issuance deadline: May 12, 2025 Proposal submission deadline: May 20, 2025 Shortlisted proponents notified: May 30, 2025 Successful proponent notified: June 9, 2025 Project completion date: July 11, 2025 Please see the attached documents for full details.
Additional Information:

Competition Type: Request for Proposal

Open Date : Apr 15, 2025 10:00 AM CST
Close Date : May 20, 2025 04:00 PM CST

Documents

 Tender Notice