Procurement Summary
Country: USA
Summary: IRS Employee Training Program
Deadline: 15 Nov 2019
Posting Date: 01 Nov 2019
Other Information
Notice Type: Tender
TOT Ref.No.: 37638029
Document Ref. No.: 2019_IRS_Employee_Training_Program
Competition: ICB
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
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IRS Employee Training Program
Place of Performance .: 5000 Ellin RoadLanham, Maryland 20706 United States
Classification Code:U -- Education & training services
NAICS Code:611 -- Educational Services/611420 -- Computer Training
Notice Type :Sources Sought
Posted Date :October 31, 2019
Response Date :Nov 15, 2019 4:00 pm Eastern
Archive Date :-
Synopsis: For Official Use OnlyREQUEST FOR INFORMATION (RFI)Employee Training ProgramResponse Date: November 15, 2019TO ALL INTERESTED PARTIES1.0 GOALS OF THIS RFI1.1 Introduction The Internal Revenue Service, Section 508 Program Office is seeking information from interested and qualified vendors to create, coordinate and conduct the implementation of a training program solution. The selected vendor will develop an appropriate training solution and methodology to implement, customize, and train IRS staff.1.2 Purpose The primary focus of this request is to develop Employee Training Program.1.3 Scope of Work Develop program with detailed syllabus (course outline) to equip staff in the Technical Assistance components for 2 learning competencies - Technology and 508 Testing. The details should include learning paths from introduction to expert levels with written course descriptions in the form of goals and objective upon completion of each course. Each training course in the program must demonstrate the understanding through an exam with success achieved at least 85% proficiency to obtain credit for completing the course.Learning Competencies:Technical Assistance ComponentsTechnology course subject:1. SharePoint 2013 or higher Intro/Development (InfoPath, Nintex) 2. Web Design/Development: HTML/HTML5, ARIA, XML/Web Services (REST/SOAP), JavaScript3. Software (Oracle Forms)4. Documentation (PDF, Word, Excel, PowerPoint) - knowledge of built-in Microsoft (MS) features.5. Introduction Mobile Operating Systems (on Apple and Android Smartphone) 6. Cloud Computing7. VMware software8. Leading Telecommunications Equipment with interfaces (browser/software console, keypads, voice over IP/soft phone, TTY)9. Business Analytics/Data Visualization Tools (Business Objects, Tableau, Elastic Elk Kibana)10. Infrastructure (Intro to Windows)11. Mainframe (AttachMate InfoConnect/Micro Focus, Informatica)12. Knowledge of Assistive Technology (AT) Tools (JAWS, Dragon, ZoomText, Fusion)508 Testing course subjects:1. Section 508? 508 compliance Refresh Testing Standards2. WCAG? WCAG 2.0/2.1 Success Criterion and testing techniques3. Testing? Intro to Software Testing. Writing a Test Summary Report (IRS version is called End of Test Completion Report (EOTCR)), including Risk Impact Assessment for 508 identity impact for affected users (Blind, Low Vision and Mobility Impaired). ? 508 within an Agile IT Operation • 508 how-to create User Stories/Case...
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