Invitation to tender for the provision of Real Time Patient Feedback Tender, United Kingdom - 26397566

Procurement Summary

Country : United Kingdom

Summary : Invitation to tender for the provision of Real Time Patient Feedback

Deadline : 01 Oct 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 26397566

Document Ref. No. : AUG265465

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : CHESTERFIELD ROYAL HOSPITAL NHS FOUNDATION TRUST
Chesterfield Royal Hospital NHS Foundation Trust
To Road Calow
Chesterfield
S44 5BL
UK
Contact person : Hannah Draper
E-mail : hannah.draper@nhs.net
NUTS : UKF
Internet address(es)
Main address : https : //in-tendhost.co.uk/noecpc
Address of the buyer profile : https : //in-tendhost.co.uk/noecpc

United Kingdom
Email :hannah.draper@nhs.net
URL :https://in-tendhost.co.uk/noecpc

Tender Details

Real Time Patient Feedback Chesterfield Royal Hospital NHS Foundation Trust requires the provision of a real-time patient feedback service for our acute hospital and primary care settings. Real-time feedback is defined as feedback from service users whilst they are still in receipt of care; or very shortly afterwards such as on discharge from hospital or after an outpatient appointment.



Title: Invitation to tender for the provision of Real Time Patient Feedback

Published by: Chesterfield Royal Hospital NHS Foundation Trust

Publication Date: 31/08/2018

Deadline Date: 01/10/2018

Deadline Time: 12:00

Notice Type: Contract Notice

Has Documents: No

Has ESPD: No

Abstract: Chesterfield Royal Hospital NHS Foundation Trust requires the provision of a real-time patient feedback service for our acute hospital and primary care settings. Real-time feedback is defined as feedback from service users whilst they are still in receipt of care; or very shortly afterwards such as on discharge from hospital or after an outpatient appointment. We require a service which will: — Support multiple methods for patients to share their feedback, — Provide an effective approach and methodology to gaining real-time feedback across all relevant services including inpatient and daycase, emergency department, outpatients, maternity and GP services, — Provide a real-time feed of FFT data and comments, which can be made publically available, — Enable the generation of timely, robust, reliable and user-friendly reports on service user experience that aid quality improvement at the service delivery level, — Generate information that provides assurance to Board on the quality of care provided, — Ensure confidentiality and anonymity to protect patient and staff identity The contract period will be for 3 years with an option to extend individually for a further t...



Estimated total value: Value excluding VAT: 250 000.00GBP

Documents

 Tender Notice