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The DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA) has issued a Tender notice for the procurement of a inTransition Contact (Call) Center in the USA. This Tender notice was published on 30 Apr 2025 and is scheduled to close on 16 May 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 118452313, while the tender notice number is HT001125R0047 and Registering on the platform.
Procurement Summary
Country: USA
Summary: inTransition Contact (Call) Center
Deadline: 16 May 2025
Posting Date: 30 Apr 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 118452313
Document Ref. No.: HT001125R0047
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Description
The Defense Health Agency Contracting Activity (DHACA) in Falls Church, VA intends to procure inTransition Contact Center Support Services. This requirement will be solicited as a competitive small business set-aside, in accordance with FAR 19.5, using Trade-off Source Selection procedures and only small business vendors will be considered. The Government anticipates the award of a single firm fixed-price contract for a period of 60 months (12-month base year plus four (4) each 12-month option periods, with the option to extend up to six months).
This requirement is for the following services as described in the attached Draft Performance Work Statement (PWS): inTransition Support Services will provide support to transitioning service members and/or veterans who are currently receiving psychological health (i.e., mental health or behavioral health) and/or moderate to severe traumatic brain injury (TBI) care. The program will also provide support to service members and veterans who wish to receive care at their new destination or with a new provider in their same location or wish to initiate psychological health care for the first time. The contract requires licensed coaches who are trained and capable of providing mental health care. These licensed mental health professionals will bridge the gap between identification of and receipt of mental health care, as well as moderate to severe TBI care. The final PWS will be provided with the solicitation posting.
The NAICS code for this requirement is 561422 Telemarketing Bureaus and Other Contact Centers with a Small Business Size Standard of $25.5M. This notice is provided in accordance with FAR Subpart 5.201 and FAR 5.204 for the purposes of publicizing this proposed action and is not to be considered a request for proposal. All responsible small businesses may submit a proposal for consideration in response to the final request for proposals (RFP) when it is solicited. It is anticipated that th...
Active Contract Opportunity
Notice ID : HT001125R0047
Related Notice : HT001124RFI0051
Department/Ind. Agency : DEPT OF DEFENSE
Sub-tier : DEFENSE HEALTH AGENCY (DHA)
Office: DEFENSE HEALTH AGENCY
General Information
Contract Opportunity Type: Presolicitation (Original)
Original Published Date: Apr 29, 2025 02:43 pm EDT
Original Response Date: May 16, 2025 02:00 pm EDT
Inactive Policy: 15 days after response date
Original Inactive Date: May 31, 2025
Initiative: None
Classification
Original Set Aside: Total Small Business Set-Aside (FAR 19.5)
Product Service Code: R408 - SUPPORT- PROFESSIONAL: PROGRAM MANAGEMENT/SUPPORT
NAICS Code: 561422 - Telemarketing Bureaus and Other Contact Centers
Place of Performance: VA 22402 USA
Documents
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