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The VETERANS AFFAIRS, DEPARTMENT OF has issued a Tender notice for the procurement of a Intent to Sole Source Netsmart Tech Methasoft Support in the USA. This Tender notice was published on 12 Jun 2026 and is scheduled to close on 18 Jun 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143174175, while the tender notice number is 36C24526Q0593 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Intent to Sole Source Netsmart Tech Methasoft Support
Deadline: 18 Jun 2026
Posting Date: 12 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 143174175
Document Ref. No.: 36C24526Q0593
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
STATEMENT OF WORK
GENERAL INFORMATION
Title of Project: Methasoft Service Contract
Scope of Work: The vendor shall provide support for the Methasoft Treatment Management System used in the Methadone clinic at the Baltimore VA Medical Center. This is a proprietary software that must be serviced by an authorized trained Netalytics service member.
Service coverage will include:
Annual Periodic Maintenance Inspections (PMI), in accordance with manufacturer s specifications.
All mandatory safety and reliability modifications for the software/equipment covered under this agreement during standard business hours.
All major software upgrade releases on the covered equipment by installing the most recent production version and providing any training associated with the upgrade.
Maintenance of functionality of existing interfaces.
All parts necessary to keep the equipment related to the covered software functioning properly.
Technical support for the covered equipment over telephone, through a web portal, and by e-mail.
Clinical product support for the covered equipment over telephone, through a web portal, and by e-mail.
Reporting to Baltimore VAMC Biomedical Engineering before performing any software updates or upgrades.
Providing Baltimore VAMC Biomedical Engineering with a detailed service report within 2 weeks of any software/hardware update or upgrade being performed.
The vendor will supply the Baltimore VAMC Biomedical Engineering department with a copy of a detailed service report that meets the requirements of 21CFR820, subpart N, within 2 weeks of maintenance being completed. The service shall be performed between the hours of 8:00am and 5:00pm, Monday through Friday, unless mutually agreed upon by the contractor and the VA Biomedical Engineering department. The contractor shall schedule all maintenance with Biomedical Engineering and report to Biomedical Engineering in room 5B-183 upon arriving on-site at the Baltimore VA...
Notice ID: 36c24526q0593
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: 245-network contract office 5 (36c245)
Product Service Code: j049 - maint/repair/rebuild of equipment- maintenance and repair shop equipment
NAICS Code: 541511 - Custom Computer Programming Services
Inactive Dates: jul 02, 2026
Inactive Policy: manual
Documents
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