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CITY OF COQUITLAM has floated a tender for Information Technology Service Management (Itsm) Solution. The project location is Canada and the tender is closing on 23 Apr 2025. The tender notice number is RFIQ 25-055, while the TOT Ref Number is 117085511. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Canada
Summary : Information Technology Service Management (Itsm) Solution
Deadline : 23 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117085511
Document Ref. No. : RFIQ 25-055
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The purpose of this RFIQ is to collect comprehensive information from IT Service Management (ITSM) solution providers regarding the capabilities, features, and pricing of a new ITSM solution to replace the City's current system. The new solution should offer enhanced automation, more robust reporting, and better integration with other IT tools, facilitating quicker incident resolution and proactive service delivery. Additionally, it aims to boost user satisfaction by providing more intuitive self-service options and increased visibility into serviceperformance.
Solicitation Type : RFPQ - Request for Pre-Qualification (Formal)
Reference Number : 00004490327
Location : British Columbia
Purchase Type : Not Stated
Dates Publication : 2025/04/01 07:11:00 AM EDT
Closing Date : 2025/04/23 05:00:00 PM EDT
Contact Information : Purchasing
: bid@coquitlam.ca
:
Description : The purpose of this RFIQ is to collect comprehensive information from IT Service Management (ITSM) solution providers regarding the capabilities, features, and pricing of a new ITSM solution to replace the City's current system. The new solution should offer enhanced automation, morerobust reporting, and better integration with other IT tools, facilitating quicker incident resolution and proactive service delivery. Additionally, it aims to boost user satisfaction by providing more intuitive self-service options and increased visibility into serviceperformance.
Documents
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