Information Technology Service Management (Itsm) Solution Tender, Canada - 117057388

CITY OF COQUITLAM has floated a tender for Information Technology Service Management (Itsm) Solution. The project location is Canada and the tender is closing on 23 Apr 2025. The tender notice number is BCRFIQ_25-055, while the TOT Ref Number is 117057388. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Canada

Summary : Information Technology Service Management (Itsm) Solution

Deadline : 23 Apr 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 117057388

Document Ref. No. : BCRFIQ_25-055

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

Request for Information and Qualifications

RFIQ No. 25-055

Information Technology Service Management (ITSM) Solution



The purpose of this RFIQ is to collect comprehensive information from IT Service Management Solution providers regarding the capabilities, features, and pricing of a new ITSM solution to replace the City's current system. The new solution should offer enhanced automation, more robust reporting, and better integration with other IT tools, facilitating quicker incident resolution and proactive service delivery. Additionally, it aims to boost user satisfaction by providing more intuitive self-service options and increased visibility into service performance.Key DatesRFP Issue DateMonday, March 31, 2025Deadline for Questions

Send questions to: bid@coquitlam.ca referencing the RFP name and number.2:00 PM (local time)

Tuesday, April 15, 2025Deadline for Issuing AddendaThursday, April 17, 2025Submission Deadline2:00 PM (local time)

Wednesday, April 23, 2025

Questions

Send questions to: bid@coquitlam.ca referencing the RFIQ name and number.



Addenda

Respondents are required to check the City-s website for any updated information and addenda issued before the closing date at the following website address: https://www.coquitlam.ca/140/Bid-Opportunities



Obtaining RFIQ Documents

RFIQ Documents are available for downloading from the City of Coquitlam website: https://www.coquitlam.ca/140/Bid-Opportunities



Printing of R...
Summary information
Notice type : Other
Language(s) : English
Procurement Mode : 2025/03/31
Closing date and time : 2025/04/23 17:00 EDT

Documents

 Tender Notice


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