Procurement Summary
Country: United Kingdom
Summary: Information Technology Service Management
Deadline: 28 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 123546320
Document Ref. No.: JUL535715
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: GBP 4200000.00
Purchaser's Detail
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Login to see detailsTender Details
Information Technology Service Management
NSS is seeking to procure licences for an IT Service Management (ITSM) solution that supports 18 key ITSM practices. These practices are either currently in use or are planned as part of NSS-s evolving ITSM capabilities including Incident Management, Service Desk, Service Request Management, Problem Management, Change Management, Service Level Management, Knowledge Management, Service Catalogue Management, Service Configuration Management, Infrastructure & Platform Management, Capacity and Performance Management, IT Asset Management, Release Management, Availability Management, Measuring and Reporting, Service Continuity Management, Monitoring and Event Management and Supplier Management.
Reference number : NP883925
Deadline : 2025-08-28
Documents
Tender Notice