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The HELSINKI CITY SERVICE CENTER BUSINESS FACILITY has issued a Tender notice for the procurement of a Information Request: Luukku Transaction Portal and Matrix42 (Formerly Efecte) Expert Services in the Finland. This Tender notice was published on 01 Apr 2026 and is scheduled to close on 10 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138795841, while the tender notice number is 602064 and Registering on the platform.
Procurement Summary
Country: Finland
Summary: Information Request: Luukku Transaction Portal and Matrix42 (Formerly Efecte) Expert Services
Deadline: 10 Apr 2026
Posting Date: 01 Apr 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138795841
Document Ref. No.: 602064
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Email: Login to see tender_detailsLogin to see details Tender Details With this information request, the City of Helsinki's service center business center (later "Service Center Helsinki" or "procurement unit") maps the development service of its Luukku transaction portal and, secondarily, the expert services related to Matrix42 (formerly Efecte) market. The goal of the request for information is to map approximately 3-5 service providers who will be invited to a more detailed company-specific market dialogue. Luukku is a web portal serving the city of Helsinki built alongside the Matrix42 system for digital for transaction forms, through which e.g. supervisors order products/devices, access rights and make support requests. The hatch also supports e.g. ticketing, financial and human resource management tasks, and reviewing device and location information. All City of Helsinki employees have access to the Luukku portal from the intranet. The whole consists of an application developed alongside the Matrix42 system, the Matrix Web-API interface and an external dynamic and integrated into Matrix42 from the web application, as well as from the SQL database. In its operations, the Helsinki Service Center uses an expert service tendered from the market for the development of the Matrix42 (formerly Efecte) service management system, and especially for the web browser developed on top of it To support and further develop the Luukku transaction portal. Palvelukeskus Helsinki uses a cloud service produced by Matrix42. The use of Matrix42 and Luukku in the Service Center in Helsinki has increased in recent years, and the need is estimated to grow further... Documents
Published:31/03/2026
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