Procurement Summary
Country : Philippines
Summary : Information and Technology - Customer Relation Management System
Deadline : 05 Sep 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 106526873
Document Ref. No. : NP-INT-2408-117
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : PHP 750000.00
Purchaser's Detail
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Login to see detailsTender Details
Tender are invited for INFORMATION AND TECHNOLOGY - CUSTOMER RELATION MANAGEMENT SYSTEM
Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)
Classification : Goods
Category : Information Technology
Contract Duration : 1 Year/s
Budget for the Contract : PHP 750, 000.00
Area of Delivery : Metro Manila
Description : Title: Procurement of a Cloud-based Marketing Customer Relations Management (CRM) System Subscription for a period of one year including on-boarding and system integration/testing.
General Requirements of CRM system:
Procurement of a Marketing CRM System Software
1. System Compatibility: 10S/Android/Google/PC system/other that users can access anywhere using the internet browser.
2. System Requirements: The proposed CRM must be a cloud-based solution accessible via modern web browsers (i.e. Edge, Safari, Chrome, Firefox) similar to Facebook.
3. The proposed CRM must be compatible and integrate seamlessly with the existing email system of the IPOPHL which currently uses Google Mail (Gmail)
4. Number of seats: 4 administrators and unlimited seats for access.
Inclusion:
1. Delivery and activation of software subscription
2. Initial configuration, system integration, and testing
3. Onboarding and Training of assigned users for the Marketing CRM
4. Guide users during the go-live implementation of the subscription
5. Guided downloading of the implementation of the subscrip...
Documents
Tender Notice