Information and Technology - Customer Relation Management System Tender, Philippines - 106526873

INTELLECTUAL PROPERTY OF THE PHILIPPINES - TAGUIG CITY has floated a tender for Information and Technology - Customer Relation Management System. The project location is Philippines and the tender is closing on 05 Sep 2024. The tender notice number is NP-INT-2408-117, while the TOT Ref Number is 106526873. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Philippines

Summary : Information and Technology - Customer Relation Management System

Deadline : 05 Sep 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 106526873

Document Ref. No. : NP-INT-2408-117

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : PHP 750000.00

Purchaser's Detail

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Tender Details

Tender are invited for INFORMATION AND TECHNOLOGY - CUSTOMER RELATION MANAGEMENT SYSTEM

Procurement Mode : Negotiated Procurement - Small Value Procurement (Sec. 53.9)

Classification : Goods

Category : Information Technology

Contract Duration : 1 Year/s

Budget for the Contract : PHP 750, 000.00

Area of Delivery : Metro Manila

Description : Title: Procurement of a Cloud-based Marketing Customer Relations Management (CRM) System Subscription for a period of one year including on-boarding and system integration/testing.

General Requirements of CRM system:

Procurement of a Marketing CRM System Software

1. System Compatibility: 10S/Android/Google/PC system/other that users can access anywhere using the internet browser.

2. System Requirements: The proposed CRM must be a cloud-based solution accessible via modern web browsers (i.e. Edge, Safari, Chrome, Firefox) similar to Facebook.

3. The proposed CRM must be compatible and integrate seamlessly with the existing email system of the IPOPHL which currently uses Google Mail (Gmail)

4. Number of seats: 4 administrators and unlimited seats for access.

Inclusion:

1. Delivery and activation of software subscription

2. Initial configuration, system integration, and testing

3. Onboarding and Training of assigned users for the Marketing CRM

4. Guide users during the go-live implementation of the subscription

5. Guided downloading of the implementation of the subscrip...

Documents

 Tender Notice


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