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The CORNWALL COUNCIL has issued a Tender notice for the procurement of a Income Management System in the United Kingdom. This Tender notice was published on 09 Nov 2025 and is scheduled to close on 08 Dec 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 129792712, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Income Management System
Deadline: 08 Dec 2025
Posting Date: 09 Nov 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 129792712
Document Ref. No.:
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Cornwall Council is seeking market feedback to inform the development of a final specification for a future income management solution. The Council invites suppliers to respond to this Request for Information (RFI) to help shape a solution that meets operational, technical, and compliance needs. The Council requires a cloud-based, Software-as-a-Service (SaaS) income management system that: Core Functional Requirements • Provides a central transaction database to control, reconcile, and report on income. • Re-formats and exports data to update a range of back-office financial management systems (FMS). • Is accessible via a browser and supports integration with third-party applications used by Cornwall Council. • Offers self-tailoring configurable import/export functionality to enable full system ownership and flexibility. Payment Processing Capabilities • Supports payments via telephone (call centre), face-to-face (card, cash, cheque), and opportunistic payments initiated by staff. • Integrates with a Secure Bureau Service (SBS) for PCI DSS-compliant card authorisation. • Includes a portal interface for retrieving customer and payment details during calls, with seamless access from host systems. • Includes transaction visibility through APACS reporting. Security & Compliance • Ensures cardholder data is not accessible to Council staff or stored on Council infrastructure. • Provides automated, secure card entry to simplify PCI DSS compliance and reduce SAQ scope. Staff Tools & ...
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