Implementation of Unified Enterprise Service Tender - 148737128

Procurement Summary

Country: Qatar

Summary: Implementation of Unified Enterprise Service Management

Deadline: 04 Oct 2026

Posting Date: 08 Sep 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 148737128

Document Ref. No.: 3639/2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72221000 - Business analysis consultancy services
72222200 - Information systems or technology planning services
48451000 - Enterprise resource planning software package

Purchaser's Detail

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Tender Details

The General Tax Authority (GTA) is undergoing a strategic digital transformation initiative aimed at improving the efficiency, visibility, and scalability of its internal operations and taxpayer-facing services. As part of this broader modernization program, the GTA seeks to consolidate disparate tools and manual processes into a single, unified enterprise platform. This initiative is aligned with the GTA-s digital enablement roadmap and supports the national strategy for government service excellence and automation. The program aims to address key strategic KPIs (SKPIs), including: • Enhancing service delivery across IT, operations, and customer support • Increasing automation to reduce manual intervention and turnaround time • Improving asset lifecycle visibility and governance • Unifying the user experience across internal departments and stakeholder groups • Strengthening compliance, reporting, and data-driven decision-making • Support all projects at GTA from one single support platform This program forms part of the GTA-s broader commitment to operational excellence and long-term digital sustainability.
3639
Tender Announcement : 24745
Software wholesale, Design ...
Type : Public Tender

Request Types : Suppliers / Service Providers

Envelopes system : Two Envelopes

Targeted Tenderer Type : The General Tax Authority (GTA) is undergoing a strategic digital transformation initiative aimed at improving the efficiency, visibility, and scalability of its internal operations and taxpayer-facing services. As part of this broader modernization program, the GTA seeks to consolidate disparate tools and manual processes into a single, unified enterprise platform. This initiative is aligned with the GTA’s digital enablement roadmap and supports the national strategy for government service excellence and automation. The program aims to address key strategic KPIs (SKPIs), including: • Enhancing service delivery across IT, operations, and customer support • Increasing automation to reduce manual intervention and turnaround time • Improving asset lifecycle visibility and governance • Unifying the user experience across internal departments and stakeholder groups • Strengthening compliance, reporting, and data-driven decision-making • Support all projects at GTA from one single support platform This program forms part of the GTA’s broader commitment to operational excellence and long-term digital sustainability.

Tender Bond : 350, 000.00

Tender Validity Period : Fully Compliant

Documents

 Tender Notice