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Implementation and Launch of an Automatic Call Tender - 139228919

The MILITARY MEDICAL INSTITUTE - NATIONAL RESEARCH INSTITUTE has issued a Tender notice for the procurement of a Implementation and Launch of an Automatic Call Center Telephone Information System, Including Ivr (Interactive Voice Response) in the Poland. This Tender notice was published on 09 Apr 2026 and is scheduled to close on 17 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 139228919, while the tender notice number is 2026/BZP 00189456/01 and Registering on the platform.

Procurement Summary

Country: Poland

Summary: Implementation and Launch of an Automatic Call Center Telephone Information System, Including Ivr (Interactive Voice Response)

Deadline: 17 Apr 2026

Posting Date: 09 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139228919

Document Ref. No.: 2026/BZP 00189456/01

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48512000 - Interactive voice response software package
64214200 - Telephone switchboard services
64221000 - Interconnection services
64211000 - Public-telephone services
32550000 - Telephone equipment

Purchaser's Detail

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Tender Details

SECTION II - BASIC INFORMATION 2.1.) The announcement concerns: Public procurement 2.2.) The announcement concerns social services and other specific services: No 2.3.) Name of the order or framework agreement: Implementation and launch of automatic telephone Call Center information system including IVR (Interactive Voice Response) 2.4.) Procedure ID: ocds-148610-a0d91e8d-8c4e-4ba3-bf02-e570343450cb 2.5.) Announcement number: 2026/BZP 00189456 2.6.) Announcement version: 01 2.7.) Date of announcement: 2026-04-08 2.8.) The order or framework agreement was included in the procedure plan: No 2.11.) Only contractors referred to in Art. 94 of the Act: No 2.14.) Whether the contract or framework agreement relates to a project or program co-financed by the European Union: No 2.16.) Procedure for awarding the contract along with the legal basis The order is awarded in the basic mode on the basis of: Art. 275 point 1 of the Act
Category: Services Date: 2026-04-08 2026-04-17 add to watchlist City: Warsaw Description: Implementation and launch of an automatic Call Center telephone information system, including IVR (Interactive Voice Response)

Documents

Tender Notice

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