Housing System - Market Engagement Notice Tender - 144317616

Procurement Summary

Country: United Kingdom

Summary: Housing System - Market Engagement Notice

Deadline: 14 Jul 2026

Posting Date: 01 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 144317616

Document Ref. No.: 2026-130

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems
72260000 - Software-related services
72500000 - Computer-related services

Purchaser's Detail

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Tender Details

Milton Keynes City Council (MKCC) is undertaking this market engagement to explore the interest in participating in a wider Market Engagement exercise with Milton Keynes City Council. Background Milton Keynes City Council manages over 12, 000 Council owned and leasehold houses and flats across the city and has over 400 users of it-s current housing management solution. Repairs and maintenance to these properties are delivered by an external contractor, Mears, who manage the end to end process. Additionally, a number of external contractors provide other maintenance services. At present there is no integration between the contractor systems and our housing management system. Requirements This requirement outlines a single, integrated Cloud hosted housing platform that brings together all core housing and property functions into one system. It includes asset management capabilities such as stock condition monitoring, compliance tracking (e.g. gas, electrical, asbestos), planned maintenance programmes, and EPC management, alongside contractor and repairs management to support efficient service delivery. The platform is designed to be flexible and future-ready, with open APIs and IoT integration. A key focus is on customer engagement and housing operations. The system incorporates a CRM to manage interactions with residents and stakeholders across multiple channels, supported by 24/7 chatbot functionality. It also covers end-to-end housing management, including tenancies, rents, a...

Documents

 Tender Notice