Housing Repairs and Maintenance Framework Tender - 143147199

Procurement Summary

Country: United Kingdom

Summary: Housing Repairs and Maintenance Framework

Deadline: 16 Jul 2026

Posting Date: 12 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143147199

Document Ref. No.: PROC25-26-145

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

50000000 - Repair and maintenance services

Purchaser's Detail

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Tender Details

Bury Council is seeking to establish a Housing Repairs and Maintenance Framework to support the management and upkeep of approximately 8, 500 residential properties. The framework will deliver a comprehensive range of responsive, planned (including capital works) and cyclical maintenance services to ensure that all properties are safe, compliant with statutory requirements, and maintained to a high standard for tenants. Bury Council is committed to delivering a customer-focused service, with performance measured against defined service levels including emergency, urgent, and routine response times, first-time fix rates, tenant satisfaction, and compliance targets The framework will operate in accordance with the Council's service standards, including 24-hour emergency response, urgent repairs within 5 working days, routine repairs within 20 working days, and delivery of planned works within agreed programmes (typically up to 50 working days), alongside a 24/7/365 emergency call-out provision. Performance will be actively monitored against key performance indicators, including first-time fix rates, average response times, and tenant satisfaction levels exceeding 90%, ensuring a high-quality and efficient service across the housing portfolio. The Framework is structured into two Lots to reflect the scope and complexity of services required. Lot 1 - General Builders will provide an integrated, end-to-end service covering day-to-day responsive repairs, void property works, planned...

Documents

 Tender Notice