Hospitality_ Project of Outgoing Calls for Enedis Tender, France - 123244278

Procurement Summary

Country: France

Summary: Hospitality_ Project of Outgoing Calls for Enedis

Deadline: 19 Aug 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 123244278

Document Ref. No.: 483272-2025

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 1062600

Purchaser's Detail

Name: Login to see tender_details

Address: Login to see tender_details

Email: Login to see tender_details

Login to see details

Tender Details

It is a question of contracting with a service provider who will be responsible for the management of outgoing calls as part of the Hospitality project. This mission will include the following tasks:

• Contact each trainee registered in a training session within the deadlines defined by ENEDIS, in order to organize All the logistical services of his stay:

transport (train, plane)

Hebergement (campus or convenient hotel)

Restauration

 Possible transfess between station/airport and campus

• Apply a methodology for anticipating the need: consult the information available upstream of The call, prepare the relevant options to offer, and ensure that you have all the necessary data before contacting the trainee.

• Rigorously follow the contact script provided by Enedis, which will be able to integrate variants according to the specificities of the regional departments (DR), Especially in terms of accommodation, reception or special instructions.

• Make, during the call, the immediate reservation of accommodation on the Enedis campus, when availability exists.

• In the event of an overbooking situation on campus, offer a fallback solution among hotels agreed, by ensuring an equivalent level of comfort and full management.

• Organize transfers between arrival points (stations/airports) and the training location, according to the solutions defined by Enedis (shuttle, public transport, etc.).

• For the campus of the Peroll ...
Document Type: Contract Notice
Reference Number: AVIS017113
Contract Type: services
Estimated Value: 1062600 - EUR
Authority Type: pub-undert
Doc Title: Projet Hospitality_Prestations d'appels sortants pour Enedis
Dispatch Date: 2025-07-22
Publish Date: 2025-07-24
Submission Date: 2025-08-19

Documents

 Tender Notice