Procurement Summary
Country : Spain
Summary : Hiring of User Licenses and Specialized Consulting Services, for Advice, Proposal for Solutions, Recommendations, Implementation, Maintenance ...
Deadline : 21 Apr 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 117091456
Document Ref. No. : 213186-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : EUR 3965203.56
Purchaser's Detail
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Login to see detailsTender Details
Hiring of user licens subscriptions and specialized consulting services, for advice, proposal for solutions, recommendations, implementation, maintenance ...Specialized, for advice, proposal for solutions, recommendations, implementation, maintenance and support corresponding to the contact center, in Software As a Service (SAAS), which will support the voice channel of the Correos Group, as well as maintenance and support in integrationwith the platform that supports customer service processes. The beneficiaries of the indicated services will be the State Company Correos y Telegrafos S.A., S.M.E. (hereinafter Correos), Correos Express Paqueia Urgengos, S.A. (hereinafter CEx) and CEPII- Correos Portugal, S.A. (inahead CEP).They will support the Voice Channel of the Correos Group, as well as the maintenance and support in the integration with
Doc Title: Contracting of user licenses subscriptions and specialized consulting services, for advice, proposal for solutions, recommendations, implementation, maintenance and support corresponding to the C. Center, in Software AS A SERV (SAAS) mode, which will support the Voice Channel of the Correos Group, as well as maintenance and support in theintegra...
Document Type: Contract Notice
Reference Number: Mt250003
Contract Type: Services
Estimated Value: 3965203.56-Eur
Authority Type: Pub-secret-CGA
Doc Title: Contracting of user licenses subscriptions and specialized consulting services, for adviceof solutions, recommendations, implementation, maintenance and support corresponding to the C. Center, in Software As a Serv (SAAS) mode, which will support the Voice Channel of the Correos Group, as well as the maintenance and support in the integration with
Dispatch Date: 2025-04-01
Publish Date:2025-04-02
Submission Date: 2025-04-21
Documents
Tender Notice