Hiring of User Licenses and Specialized Consulting Services, for Advice, Proposal... Tender

BOARD OF DIRECTORS-INVESTMENT COMPANY OF THE STATE COMPANY CORREOS Y TELEGRAFOS S.A has floated a tender for Hiring of User Licenses and Specialized Consulting Services, for Advice, Proposal for Solutions, Recommendations, Implementation, Maintenance .... The project location is Spain and the tender is closing on 21 Apr 2025. The tender notice number is 213186-2025, while the TOT Ref Number is 117091456. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Spain

Summary : Hiring of User Licenses and Specialized Consulting Services, for Advice, Proposal for Solutions, Recommendations, Implementation, Maintenance ...

Deadline : 21 Apr 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 117091456

Document Ref. No. : 213186-2025

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : EUR 3965203.56

Purchaser's Detail

Name :Login to see tender_details

Address : Login to see tender_details

Email : Login to see tender_details

Login to see details

Tender Details

Hiring of user licens subscriptions and specialized consulting services, for advice, proposal for solutions, recommendations, implementation, maintenance ...Specialized, for advice, proposal for solutions, recommendations, implementation, maintenance and support corresponding to the contact center, in Software As a Service (SAAS), which will support the voice channel of the Correos Group, as well as maintenance and support in integrationwith the platform that supports customer service processes. The beneficiaries of the indicated services will be the State Company Correos y Telegrafos S.A., S.M.E. (hereinafter Correos), Correos Express Paqueia Urgengos, S.A. (hereinafter CEx) and CEPII- Correos Portugal, S.A. (inahead CEP).They will support the Voice Channel of the Correos Group, as well as the maintenance and support in the integration with



Doc Title: Contracting of user licenses subscriptions and specialized consulting services, for advice, proposal for solutions, recommendations, implementation, maintenance and support corresponding to the C. Center, in Software AS A SERV (SAAS) mode, which will support the Voice Channel of the Correos Group, as well as maintenance and support in theintegra...
Document Type: Contract Notice

Reference Number: Mt250003

Contract Type: Services

Estimated Value: 3965203.56-Eur

Authority Type: Pub-secret-CGA

Doc Title: Contracting of user licenses subscriptions and specialized consulting services, for adviceof solutions, recommendations, implementation, maintenance and support corresponding to the C. Center, in Software As a Serv (SAAS) mode, which will support the Voice Channel of the Correos Group, as well as the maintenance and support in the integration with

Dispatch Date: 2025-04-01

Publish Date:2025-04-02

Submission Date: 2025-04-21

Documents

 Tender Notice


Procurement Documents for Spain

Access a comprehensive library of standard procurement documents specific to Spain. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Spain

Explore Procurement Documents for Spain


Want To Bid in This Tender?

Get Local Agent Support in Spain and 60 More Countries.

View All The Services


View Tenders By


Publish Tenders


Have Any Dispute With The Purchaser?