DEPARTMENT OF BUDGET AND MANAGEMENT has floated a tender for Helpdesk Ticketing Tool Subscription. The project location is Philippines and the tender is closing on 17 Jun 2025. The tender notice number is 2025-35, while the TOT Ref Number is 119810549. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Philippines

Summary : Helpdesk Ticketing Tool Subscription

Deadline : 17 Jun 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 119810549

Document Ref. No. : 2025-35

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : PHP 3700000.00

Purchaser's Detail

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Tender Details

Tender are invited for Helpdesk Ticketing Tool Subscription

Procurement Mode : Public Bidding

Classification : Goods

Category : Information Technology

Contract Duration : 13 Month/s

Budget for the Contract : PHP 3, 700, 000.00

Area of Delivery : Metro Manila

Description : INVITATION TO BID

“Helpdesk Ticketing Tool Subscription”





1. The Department of Budget and Management (DBM), through the FY 2025 General Appropriations Act, intends to apply the sum of Three Million Seven Hundred Thousand Pesos (P3, 700, 000.00) being the Approved Budget for the Contract (ABC) to payments under the contract for the “Helpdesk Ticketing Tool Subscription” (Project ID No. DBM-2025-35). The period for the performance of the obligations under the Contract shall not go beyond the validity of the appropriation for the Project. Bids received in excess of the ABC shall be automatically rejected at bid opening.



2. The DBM now invites bids for the above-entitled Procurement Project. Delivery of the Goods is required as specified in Section VI (Schedule of Requirements) of the Bidding Documents. Bidders should have completed within the period of June 17, 2023 to June 16, 2025 a contract similar to the Project. The description of an eligible bidder is contained in the Bidding Documents, particularly, in Section II (Instructions to Bidders).



3. Bidding will be conducted through open competitive bidding procedures using a non-discretionary “pass/fa...

Documents

 Tender Notice


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