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The VETERANS AFFAIRS, DEPARTMENT OF has issued a Tender notice for the procurement of a Hampton Vamc Tele Townhall Sources Sought in the USA. This Tender notice was published on 21 Jul 2026 and is scheduled to close on 22 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 145585286, while the tender notice number is 36C24626Q0798 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Hampton Vamc Tele Townhall Sources Sought
Deadline: 22 Jul 2026
Posting Date: 21 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145585286
Document Ref. No.: 36C24626Q0798
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
STATEMENT OF WORK FOR TOWN HALL PLATFORM (Software As A Service)
1.
GENERAL
1.1 BACKGROUND: At the Hampton VA Health Care System (HVAHCS), regular input from employees and Veterans is essential to continuous improvement. Historically, Interactive Town Hall engagement sessions were sparsely attended, with 20 or fewer in person participants, limiting leadership s ability to identify issues and implement timely improvements. In exploring best practices, new Virtual Town Hall technology has demonstrated significant impact, enabling engagement with several thousand participants at other VA Healthcare Systems. Consistent outreach helps maintain an effective feedback loop to identify what is not working, informing follow-up actions, and strengthening both the Veteran and employee experience. When employees and Veterans are engaged fewer than four times annually, they may become disconnected and less motivated to provide meaningful insights.
1.2 SERVICES REQUIRED: An online Veteran and employee town hall engagement platform with integrated Telephony is required to enable Executive Leaders to continuously gather input from Veterans and employees and to provide timely feedback using a Software-as-a-Service (SaaS) delivery model. The platform will enhance the organization s ability to gather timely, actionable input from Veterans and employees by expanding participation through an accessible, scalable virtual engagement system that supports real-time two-way communication via online and Telephony access. It will enable leadership to quickly identify issues, monitor trends, and implement improvements based on stakeholder feedback, while ensuring reliable system performance, high availability, and responsive technical support. The solution will accommodate 12 to 16 scheduled town hall events annually under the IDIQ contract and provide robust reporting and analytics to evaluate participation, track feedback trends, and document outcomes. All services and data handlin...
Notice ID: 36c24626q0798
Department/Ind. Agency: veterans affairs, department of
Sub-tier: veterans affairs, department of
Office: 246-network contracting office 6 (36c246)
Product Service Code: dh10 - it and telecom - platform as a service: database, mainframe, middleware
NAICS Code: 517810 - All Other Telecommunications
Inactive Dates: aug 21, 2026
Inactive Policy: manual
Documents
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